National Awards After ISO 9001 Certification
Once a company achieves ISO 9001 Certification, they start thinking what next?
As ISO 9004 is only a guidance for improvement and not a certification standard organizations look for other awards available to recognize themselves as quality conscious company to their customers.
Following awards can be pursued after ISO 9001. The basic principle for all these awards are more or less same but they give different emphasis to different perspectives of quality differently.
These award are:
1.The Malcolm Baldrige National Quality Award
2.European Quality Award
3.Canadian Quality Award
4.Deming Prize
5.Australian Quality Award
Indian Awards:
1. Golden Peacock National Quality Award
2. Rajiv Gandhi national Quality Award
3. QCI DL Shah Award
There are many more awards but before you apply for any of these awards ask these three questions to yourself:
1.Why do I want the company to have quality programs, processes and disciplines?
2.Do we have top-management commitment for spending time and resources to become customer focused, quality conscious, excellent company?
3.What are my companies true motives?
If your answers to these questions, respectively, are:
1.”to improve customer satisfaction”.
2. Capital “YES” .
3. Continual improvement
than move ahead, else save money by not applying for the award.
Common Award Criteria
1.Leadership:Similar to Quality Management principle 2, ISO 9000:2005, Leadership, Leaders provide purpose and direction to the organization.
2.Planning:Similar to Quality Management principle 5 and 7, ISO 9000:2005,all activities should be done in a planned manner. Identify, understand and manage interrelated processes as a single system. Adopt factual approach to decision making.
3.Customers: Similar to Quality Management principle 1, ISO 9000:2005, Customer Focus,organizations depends on their customers and hence they should always strive to meet their current and future needs.
4.Employees:Similar to Quality Management principle 3, ISO 9000:2005, Involvement of people,people at all levels are essence of the organization and their full involvement brings benefits for the organization.
5.Processes:Similar to Quality Management principle 4, ISO 9000:2005,a desired result can be achieved more efficiently if activities and related resources are managed as processes.
6.Suppliers:Similar to Quality Management principle 8, ISO 9000:2005,organization and suppliers are interdependent and mutually beneficial relationship helps in creating value.
7.Results:Similar to Quality Management principle 6, ISO 9000:2005, continual improvement in performance of the organization and its objectives.
This is just to show you that award criteria are similar to principles of quality management as given in ISO 9000: 2005 on which ISO 9001:2008 is based.
Though the requirements and efficiency and effectiveness required will be much higher than ISO 9001 certification.
About the Author
Manoj Jain is CEO and Founder Director of Innovative Matrix Softech Pvt. Ltd., providing worldwide management consulting, training and research for companies of all sizes. The company is also developing Discrete ERP (Enterprise Resource Planning) Software solutions for small and medium business enterprises. The company is providing best business management resources through its web site.
Check his other articles and products here ISO 9001 2008 Training Kit
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